How do I know my money won't end up in the wrong hands?
Donating with Mode works like an instant bank transfer directly to the named account of the Registered Charity of your choice Charities must meet strict...
Tue, 3 Aug, 2021 at 3:58 PM
Is there a minimum donation?
Yes. Currently, our minimum donation amount is £1.
Thu, 29 Jul, 2021 at 10:24 AM
Does money get received by the Charity immediately?
Yes! Money is sent to the charity’s individual “Mode for Charities” account using “Open Banking”, this is an instant bank transfer using secure and trus...
Tue, 3 Aug, 2021 at 4:14 PM
Can I donate anonymously?
Yes! When sending money to a charity, we will never provide your personal information without your consent. Some charities may not accept anonymous do...
Tue, 3 Aug, 2021 at 4:05 PM
Can I refund my donation?
Charitable donations are not eligible for refunds via Mode. Transactions cannot be reversed so you must check payment details carefully. If you still wa...
Tue, 3 Aug, 2021 at 4:16 PM
Is there a way to track my donations?
Yes! You can review all past transactions in the “Home” tab in the Mode App.
Tue, 3 Aug, 2021 at 4:17 PM
Is my donation eligible for tax relief through Gift Aid?
Gift aid is only allowable for UK Registered Charities, supervised by the Charity Commission. Whether or not your donation is eligible for tax relief wi...
Tue, 3 Aug, 2021 at 4:16 PM
Why am I getting a white screen when trying to make my donation?
Sorry to hear about the trouble! You’ll need to download the Mode App from the App or Play store on your device to be able to donate using ModePay. ...
Tue, 3 Aug, 2021 at 4:16 PM