We welcome anyone over 18 years of age to apply for a Mode account; however, we are unable to accept applications from US citizens, even if they reside outs...

Keeping your assets safe and secure is our core priority. Our customers’ assets are held with market-leading custodian BitGo, which provides insurance cover...

We will keep your money and Bitcoin securely stored, but only you are able to fully protect your account access against intruders. If your account details a...

A rule of thumb is: if something online sounds too good to be true - it usually is fake. There are two main tactics scammers use: lure you in to send ...

Please contact us via our live chat (via the app or through our website) or email us at support@modeapp.com. We will aim to reply as soon as possible!

Please contact us via our live chat (via the app or through our website) or email us at support@modeapp.com. We will aim to reply as soon as possible!

Please contact us via our live chat (via the app or through our website) or email us at support@modeapp.com and we will help you retrieve access to your acc...

You can change your email address within the Mode app, if you navigate to "More" section and click on the edit icon next to your email. For all t...

You can verify your identity on the Mode app by heading to ''My Account'' and clicking on "Account Status". Proceed to input t...

Mode is committed to adhering to the highest regulatory standards of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. While the crypto i...