Getting Started with Mode

Customer Support Opening Hours
Our current support opening hours are:  Monday - 09:00 - 20:00 Tuesday - 09:00 - 20:00 Wednesday - 09:00 - 20:00 Thursday - 09:00 - 20:00 ...
Fri, 21 May, 2021 at 10:23 AM
What is Mode?
Mode is a finance app focused on making Bitcoin accessible to anyone at the touch of a button. Our mobile app allows you to buy Bitcoin instantly, all y...
Fri, 21 May, 2021 at 10:19 AM
How do I verify my Identity?
1. Navigate to the 'More' tab of your app (the four squares on the navigation bar) 2. Tap on 'Account Status'  3. Verify your id...
Fri, 21 May, 2021 at 10:24 AM
How do I add money to my Mode account?
Tap the down arrow to the right of your balance Tap GPB Tap the icon to the left of your balance Tap + Add GBP Open Banking Top Up - Select your bank, ...
Wed, 14 Jul, 2021 at 4:57 PM
How do I withdraw money from my Mode account?
Tap the down arrow to the right of your balance Tap GPB Tap the icon to the left of your balance Tap Send GBP Tap your linked bank account o...
Wed, 21 Jul, 2021 at 5:00 PM
What fees does Mode charge?
Opening an account with Mode is completely free. We only charge fair and transparent fees when you buy, sell or withdraw Bitcoin: Depositing (adding) Ster...
Fri, 21 May, 2021 at 10:49 AM
Are there any limits with Mode?
Opening an account with Mode is completely free. But we have a number of limits on our platform: Buying or Selling Bitcoin: £50 (or equivalent) minimum tr...
Tue, 15 Jun, 2021 at 9:41 AM