1. Swipe on the Home screen to choose which currency you want to top up
  2. Tap More > Add
  3. For GBP deposits, you will see two different options: a) Open Banking Top Up; b) standard Bank Transfer.
    For EUR deposits, you will see deposit instructions which you will need when transferring funds.
  4. If you chose a bank transfer, please copy the details and make a bank transfer.
  5. If you chose Open Banking:
    1. select your bank;
    2. enter the amount you want to top up;
    3. verify the top up on your chosen bank app;
    4. return to the Mode app - funds should arrive immediately.

Please note that we cannot accept deposits from third-parties, transfers must be made from a bank account in your own name which is subject to verification by Mode.

We use Faster Payments for Sterling transfers, so they should be credited almost immediately, but sometimes it may take up to 2 hours depending on your bank.

Euro transfers are completed through SEPA, thus funds should usually arrive within 2 working days.

If you experience any difficulties with your bank transfers, or they take longer than expected, feel free to contact us at [email protected].