Account Management

Managing your Account

• How do I verify my Identity?
• How do I see the performance of my Bitcoin?
• Can I get a statement for my Mode account?
• I can't withdraw to my bank account
• I made a mistake, can I make a new account?
• My app is saying that customer support has sent me an email, but nothing has come through?

Account Security

• I can't remember my log in details
• Why is my account locked?
• I can't remember my passcode
• I'm not receiving my two factor authentication text

Fees & Limits

• What fees does Mode charge?
• Are there any limits with Mode?